If you have any questions about purchasing tickets, ticketing, or the AXS app,Please click on the link【Make an inquiry】 below to make an inquiry.
The inquiry form is in Japanese, so please translate it on your browser and use it.
In the form, there is a screen for selecting the event you wish to inquire about.Here, please select Event you wish to purchase.
-Attention-
・Support is available in Japanese only.
・We will send our response to the e-mail address you provide.Please be careful not to make typing mistakes.
・Responses will be processed in order.（Not available on nights, weekends, and holidays in Japan time.）
・Please note that it may take several days for us to respond to your inquiry, including confirmation and investigation.
・We do not promise to respond to all content.Please understand this in advance.
・please set your e-mail address to receive e-mails from "support-user.com","axs.com" and "axsjp.com".Also, please make sure that you can receive e-mails with URL links.
・If you have already purchased tickets, please confirm your "Order ID" and contact us from the person who has registered and applied for use.
・You can check your "Order ID" in your application completion e-mail or in your application history on My Page.